Shipping policy
Every order is hand-poured, packaged with intention, and shipped from our studio with care. We currently ship within the United States using USPS, and real-time shipping rates are calculated at checkout based on the weight, size, and destination of your order.
Shipping Rates- calculated at checkout
Free US shipping on orders over $50.00
Processing time- All candles are made in small batches or to order. Please allow 5-7 business days for your order to be prepared before shipment.
Tracking & Delivery
You will receive tracking information once your order ships. Flame Elegance is not responsible for delays, lost, or stolen packages once USPS marks them as delivered.
Currently Shipping To:
We ship within the United States only at this time. International shipping is not yet available- but we hope to expand soon.
Damaged Items
If your candle arrives damaged, please email
hello@flameelegancecandles.com within 48 hours of delivery with photos of the product and packaging.